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FAQ – Frequently Asked Questions

How is the software priced?

Pricing for our software is determined by the number of leases and/or locations you need to manage.

How many users can access the platform?

An unlimited amount of users may access our platform, since our pricing is determined by number of leases and/or locations.

How quickly can the software be deployed?

Ramp up time is determined by a few factors including the current state of your lease data, number of leases and/or locations and the need for lease abstraction and review. Our implementation team and lease services professionals can greatly accelerate your deployment time, or you can choose to use internal resources for completing data transfer tasks.

How difficult is it to install the software?

There is no software installation required, which is a key advantage of our cloud-based SaaS (Software as a Service) solutions. You have access to the software and your data via any web-browser and device, anywhere you need it.

Will I need to pay for future software upgrades?

No, all upgrades to our software are automatically included with your service agreement. You’ll always be on the most current version of our platform.

What is the current renewal rate for your platform?

We’re pleased to have a 100% annual renewal rate from our customers.

Do many customers migrate data from competing software platforms to CoStar Real Estate Manager?

Yes, in fact, the majority of our new customers already have data with a competing software platform. Most organizations upgrade to our platform because they want a platform that’s easier to use and helps them become compliant with data information requirements like the new lease accounting standards.

How much customization can be done with the software to meet business requirements?

Our software is fully configurable to any business requirements you may have. Best of all, there is no additional cost involved with setting up our software to meet your needs.

Have additional questions?

Ask us any other questions via our contact form.

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