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2018 Customer Success Event

Committed to Customer Success

Join us for our annual Customer Success Event on September 26, 2018 either at your desk via webinar or at our Atlanta office. CoStar leaders will discuss customer support and lease accounting topics throughout the day. Plus, in-person attendees may participate in a 2 hour hands-on support lab with CoStar consulting and support team members. This event is complimentary of CoStar, whether you participate online or in-person.

Attend Online | Attend in Person


Lease Accounting Software

CoStar’s Lease Accounting Software Dashboard


8:00 – 8:30 am Breakfast for In-Person Attendees
8:30 – 10:30 Hands-On Support Lab for In-Person Attendees
10:30 – 11:00 Break
11:00 – 11:45 Welcome & Ensuring Customer Success
Highlights of security, platform and service advancements – with Andy Thomas and Philip Lee
11:45 – 12:00 pm Break and Lunch for In-Person Attendees
12:00 – 12:45 Getting Help: Support Team and Online
Tickets, Salesforce system, support center highlights – with Louie Ingle and Dan Galenkamp
12:45 – 1:00 Break
1:00 – 1:45 Lease Accounting Compliance: Auditor Checklist
Tips for reviewing policies, procedures and system use – with Matt Waters, CPA
1:45 – 2:00 Break
2:00 – 2:45 Transitioning to ASC 842 Lease Accounting
Process, timing and overcoming project challenges – with Mark McDonald and Matt Waters, CPA
2:45 – 3:00 Break
3:00 – 3:45 System Best Practices 
Reporting, integrations and self-management best practices – with Michael Murray-Hobbs and Jimmy Dykes
3:45 – 4:00 Break
4:00 – 4:45 Product Roadmap: What’s Next from CoStar
Highlights, new features and software update release schedule  – with Dan Galenkamp
4:45 – 5:00

Closing Remarks

“With CoStar, you can drive business results and meet the new lease accounting requirements. It’s clearly the best all-around choice.”

Matt Waters, CPA
Former Lease Accounting Manager with the Nation’s Largest Home Improvement Retailer